PALM - Gold Refinery FZE

Terms of Use

 

TERMS OF USE FOR PALM GOLD REFINERY WEBSITE

 

Effective Date: 10/12/2024

These Terms of Use ("Terms") govern your use of the website of Palm Gold Refinery FZE ("we", "our", "us"), located at https://www.thepgr.com/ . By accessing and using this website, you agree to comply with these Terms and all applicable laws, including the Anti-Money Laundering (AML) requirements under the UAE laws.

If you do not agree with any part of these Terms, you should not use our website.

  1. Eligibility

You must be at least 18 years old to use our website and services. By using this website, you represent that you are legally capable of entering into a binding contract and agree to comply with the applicable laws of the United Arab Emirates ("UAE").

  1. Services Provided

Palm Gold Refinery FZE offers various services, including but not limited to, gold refining, buying, and selling services, under the compliance of UAE laws and regulations. These services are available to individuals and entities involved in legal transactions.

  1. AML Compliance

In compliance with the UAE Anti-Money Laundering (AML) Law, we adhere to strict procedures to ensure that no funds from illegal activities are used for transactions through our website.

  • Know Your Customer (KYC): We are required to conduct identity verification for customers who engage in financial transactions with us. You may be asked to provide personal and business details, including your identification documents and address proof, as part of our KYC procedures.
  • Suspicious Activity Reporting: We reserve the right to report any suspicious activities or transactions to the UAE authorities, including the UAE Central Bank, in compliance with the AML Law. If we suspect that a transaction involves the proceeds of criminal activity, we may refuse to process it and notify the relevant authorities.
  • Transaction Monitoring: All transactions conducted through our platform are monitored for signs of money laundering, terrorist financing, or other illegal activities. Any suspicious transactions may be investigated and reported.

By using our website, you consent to providing accurate information and authorizing us to verify your identity as per the KYC requirements. You agree to cooperate fully in the event of an investigation into suspicious activities.

  1. Prohibited Activities

You agree not to engage in any of the following prohibited activities on our website:

  • Engaging in or facilitating money laundering, terrorist financing, or any illegal financial activities.
  • Using the website for fraudulent activities, including but not limited to, providing false information during identity verification.
  • Attempting to interfere with the security features of our website or the services we provide.
  • Using our services for unlawful purposes or in any way that violates the laws of the UAE or international law.
  1. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For more details on how we collect, use, and store your information, please refer to our Privacy Policy. Our data collection and processing practices are in compliance with the UAE Data Protection Law.

  1. Intellectual Property

All content on the website, including text, images, logos, graphics, and other materials, is the property of Palm Gold Refinery FZE and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent from us.

  1. Limitation of Liability

Palm Gold Refinery FZE shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the website or services, including but not limited to, data loss, financial loss, or business disruption.

  1. Changes to These Terms

We may update these Terms from time to time in accordance with legal requirements or business needs. Any changes to these Terms will be posted on this page with an updated "Effective Date." It is your responsibility to review these Terms periodically.

  1. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of the UAE.

  1. Termination of Access

We reserve the right to suspend or terminate your access to the website or services at our discretion, including if we believe you have violated these Terms or are engaged in unlawful activities, particularly related to AML violations.

  1. Contact Us

If you have any questions regarding these Terms or our services, or if you need assistance with the AML compliance procedures, please contact us at:

Email Address: info@thepgr.ccom

Phone Number: 00971 65436 916

Company Address: Warehouse, Q4 271, 272, SAIF Zone, Sharjah, U.A.E.

 

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